What is CRM – A Holistic Approach to Customer Relationship Mangement

http://www.dqglobal.com/what-is-crm-a-holistic-approach-to-customer-relationship-mangement/

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CRM data integration: Mobile

The true is: You will need a data integration solution (not a tool) in some moment… That is the challenge that you cannot get away.

Look below two very nice articles about CRM in mobile world 🙂

http://searchcrm.techtarget.com/feature/Making-the-case-for-mobile-CRM-software

http://searchcrm.techtarget.com/feature/CRM-data-integration-still-hobbles-mobile?utm_medium=EM&asrc=EM_ERU_35462427&utm_campaign=20141021_ERU%20Transmission%20for%2010/21/2014%20(UserUniverse:%201119514)_myka-reports@techtarget.com&utm_source=ERU&src=5315473

Four steps to formulate your customer data management strategy

I really believe that if we put in high priority level some principles like these we will have more chances to obtain success in our data management challenges.

http://searchdatamanagement.techtarget.com/tip/Four-steps-to-formulate-your-customer-data-management-strategy?asrc=EM_ERU_27733646&utm_medium=EM&utm_source=ERU&utm_campaign=20140331_ERU%20Transmission%20for%2003/31/2014%20(UserUniverse:%20755362)_myka-reports@techtarget.com&src=5227528